Disable auto follow for assigned users?

[goingUp]

When a user is assigned to a contact, they are automatically subscribed to updates for that contact. There are user preferences for auto-following, but they don’t seem to control this. Can I disable this behavior?

[victor]

All you can do is uncheck as many boxes as possible in the user's preferences.



However, you cannot disable Auto-Follow for the Assigned User, as the Assigned User must be aware of everything that happens with his record.

[heint]

Greetings, goingUp ,

The mentioned "auto-following" feature disables the logic of assigning a user on creation of the entity, so when you are manually assigning a user to the contact after creation, it's not supposed to work.

In your case I would recommend implementing an automatic logic to remove a recently assigned user from a followers array.
It should be possible to realize via Workflow/BPM/formula.

[heint]

This similar forum topic could help in resolving this request:
https://forum.espocrm.com/forum/gene...-api#post90311

In this Workflow, the Action's URL field should now use "subscription" instead of the "followers" value.