User Profile

[victor]

Am I understanding correctly that you are putting everything in the whatYouWillSee field into a field with the image type? If so, then this will not work....

[victor]

Hi Riad,

You can use Workflow:

...

[victor]

For SMTP, replace Port 465 with 587, and in Security, replace SSL with TLS.

...

[victor]

Variant for Contacts containing only Account Inactive (screenshots 1 and 2).
Variant for Contacts containing all Accounts, but clearly showing which...

[victor]

Requires coding skills: https://forum.espocrm.com/forum/deve...ynamic-handler...

[victor]

Send a screenshot of where exactly you are trying to do this.

[victor]

1. Your image is too small, please upload a better quality one.
2. It remains unclear where exactly you upload images from your service: to a specific...

[victor]

pudgyb,

You probably have a diagram, scheme, table, or screenshots of how this already works or should work. Please provide additional information...

[victor]

Did you change the Label "Assigned User" to "Assigned User (Reports)"?
Are you using both the "Assigned User" and...

[victor]

abhilash.kumar.niit,

• Do I understand correctly that you created a field with the Image type (or possibly with the File or Attachment Multiple type)

...

[victor]

Please clarify the following:

- What exactly do you mean by Reassigning users? Regular User A or Admin User B changes the assignedUser field...

[victor]

This user most likely has multiple Roles or Teams. You can check the overall access level of this Regular User in Administration > Entity Manager >...

[victor]

You can try the following:

1. https://forum.espocrm.com/forum/inst...de-process-stu...

[victor]

For similar purposes, there is a Wysiwyg type field: https://docs.espocrm.com/administration/fields/#wysiwyg.

[victor]

David101,

- In Administration > Email Addresses, check the search for duplicates of the problematic email addresses.
- In any case,...

[victor]

The situation you describe has never been noticed by me for a Group Email Account, in which the Email-to-Case option is always enabled.

Possible...

[victor]

Try every 2 minutes or even a minute -> watch for 10 minutes -> see if this job is running correctly.
Also try enabling Administration >...

[victor]

Try both options.

You also did not answer whether you tried to follow the steps (especially step 2) from my previous post.

If...

[victor]

I didn't find any of the problems you described on the two test instances 9.0.5.

Try testing in an incognito tab or in a browser that is...

[victor]

I can say that my test user on the Microsoft side connects to EspoCRM without admin rights (screenshot 1).

We have analyzed the current problem...