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Dear Espo CRM Developer,
I am writing to request a new feature for Espo CRM that I believe would greatly benefit for all Espo users who utilize this CRM platform. Specifically, I would like to propose the addition of an inquiry portal that would allow customers to check the status of their tasks or entries using field validation.
It is important to note that this inquiry portal should not require customers to login using a username and password. Instead, customers should be able to check the status of their task or entry using some field validation such as their phone number or email address along with the task ID.
Furthermore, this inquiry portal should be customizable by Espo users, allowing us to set up the layout and validation fields according to our needs. It would be better if we could implement this feature in all entities and set up required settings according to the customer's needs. Users should be able to select their own custom validation fields, such as name, email, phone number, and more.
For customers, it would be great if they could select the first available entity name and then enter the required validation fields to check the status of their task or entry. This would allow for a more seamless and user-friendly experience for our customers.
Once validated, the customer could then access information and updates related to their task via the inquiry portal. The layout of this information would also be customizable by Espo admins, allowing us to display the information that is most relevant and useful to our customers. It would also be excellent if Espo admins could customize the host link to a custom domain such as inquiry.abc.com or any other preferred domain name.
I strongly believe that the addition of this inquiry portal would greatly enhance the user experience of Espo CRM, making it more user-friendly and accessible to our customers. Thank you for considering my request.
I am writing to request a new feature for Espo CRM that I believe would greatly benefit for all Espo users who utilize this CRM platform. Specifically, I would like to propose the addition of an inquiry portal that would allow customers to check the status of their tasks or entries using field validation.
It is important to note that this inquiry portal should not require customers to login using a username and password. Instead, customers should be able to check the status of their task or entry using some field validation such as their phone number or email address along with the task ID.
Furthermore, this inquiry portal should be customizable by Espo users, allowing us to set up the layout and validation fields according to our needs. It would be better if we could implement this feature in all entities and set up required settings according to the customer's needs. Users should be able to select their own custom validation fields, such as name, email, phone number, and more.
For customers, it would be great if they could select the first available entity name and then enter the required validation fields to check the status of their task or entry. This would allow for a more seamless and user-friendly experience for our customers.
Once validated, the customer could then access information and updates related to their task via the inquiry portal. The layout of this information would also be customizable by Espo admins, allowing us to display the information that is most relevant and useful to our customers. It would also be excellent if Espo admins could customize the host link to a custom domain such as inquiry.abc.com or any other preferred domain name.
I strongly believe that the addition of this inquiry portal would greatly enhance the user experience of Espo CRM, making it more user-friendly and accessible to our customers. Thank you for considering my request.
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