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[Kharg]

Hello, does not look like a hard feature to develop, I can add this in the next version.

[Kharg]

There’s also this extension that may solve your query

https://osomcrm.com/product/create-portal-user/

[Kharg]

Use the documentation for more information regarding this

https://docs.espocrm.com/development...end/templates/...

[Kharg]

I believe you can add such logic in your template using handlebars

{{#if (eq account.region "Japan")}}
  {{lastName}} {{firstName}} 

...

[Kharg]

It can only be done by Admin users.

there’s an extension that allows to create portal admins to do these tasks by eymen-elkum but it’s...

[Kharg]

Thank you for your feedback. I will definitely add this in the next version.

[Kharg]

Not even salesforce merges cases automatically if it’s a duplicate, unless it’s a reply for the same thread.

you could probably develop...