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How to enable click to call for Voip on Custome entity

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  • How to enable click to call for Voip on Custome entity

    Hi,

    How to Enable Custom entity's at Asterisk Permit for search phone number, and i am not able to make click-to-call on custom entity phone numbers when i click it showing popup to select any other soft phone,

    I have enabled Click-to-Call option on Voip Extension on user.only in a custom entity has a problem and also if create Activity as schedule call where has if i click make call The error was Error : 500 could not find phone number.

    Please help.
    Attached Files

  • #2
    Hello,
    could you check server error log file, and espo log as well?

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    • #3
      Is it feasible to originate a call by Clicking on the Phone Number from the Lead or Contact Page?

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      • #4
        Hello.
        Yes, it is possible. Please watch this https://youtu.be/jw16LFdFu0k?t=62.

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        • #5
          Thanks a lot. Its working

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          • #6
            Is it feasible to originate Click to Call from New Person or Base Plus entities created? (None of Lead, Contact, Opportunity and Account)?

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