How to enable click to call for Voip on Custome entity

[yadhurajm]

Hi,

How to Enable Custom entity's at Asterisk Permit for search phone number, and i am not able to make click-to-call on custom entity phone numbers when i click it showing popup to select any other soft phone,

I have enabled Click-to-Call option on Voip Extension on user.only in a custom entity has a problem and also if create Activity as schedule call where has if i click make call The error was Error : 500 could not find phone number.

Please help.

[tanya]

Hello,
could you check server error log file, and espo log as well?

[dreginald]

Is it feasible to originate a call by Clicking on the Phone Number from the Lead or Contact Page?

[Maximus]

Hello.
Yes, it is possible. Please watch this https://youtu.be/jw16LFdFu0k?t=62.

[dreginald]

Thanks a lot. Its working

[dreginald]

Is it feasible to originate Click to Call from New Person or Base Plus entities created? (None of Lead, Contact, Opportunity and Account)?

[Maximus]

Hi,
please read this article https://docs.espocrm.com/extensions/...-custom-entity