Hello all!
I really want to include all the non-internal Posts and Status Changes in the PDF for Cases somehow.
Tried to rtfm...
4 results in 0.0055 seconds.
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Reference stream posts & status changes in PDF templates?
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No Email Notification Upon Case Reply
Hello Everyone,
Is there a reason why I would not receive an email notification when a contact replied to a case? I have notifications enabled... -
Cannot Add Portal User as Follower
Hello,
I'm struggling to add a portal user as a follower of a case. The error I'm getting says that the user does not have access to the... -
Make a Case Read-Only When Status is Closed
Is there a way to make a case read-only when the status has been set to closed. I do not want a contact to be able to post to the stream or have emails...