After upgrading to 8.4.2 User could neither see or edit the Preferences

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  • wmueller
    Junior Member
    • Nov 2024
    • 2
    #1

    After upgrading to 8.4.2 User could neither see or edit the Preferences

    Hi,
    after upgradeing from 7.1.9 to 8.4.2 user could not see/edit there own preferences.

    Only the browser console shows an error 404, file test-send.js does not exist

    Click image for larger version Name: grafik.png Views: 17 Size: 7.9 KB ID: 113649
    Has anyone a idea?

    with best regards
    Wilhelm

    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8511
      #2
      Hi,

      There was the same topic here about a month ago. It got resolved.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • rabii
          Active Community Member
          • Jun 2016
          • 1255
          #3
          Originally posted by wmueller
          Hi,
          after upgradeing from 7.1.9 to 8.4.2 user could not see/edit there own preferences.

          Only the browser console shows an error 404, file test-send.js does not exist

          Click image for larger version Name: grafik.png Views: 17 Size: 7.9 KB ID: 113649
          Has anyone a idea?

          with best regards
          Wilhelm
          this post might help

          Preferences not loading - EspoCRM Open Source Community Forum
          https://forum.espocrm.com/forum/developer-help/112800-preferences-not-loading?p=112825#post112825
          Strange bug/issue with preferences. Recently upgraded from 7.2.3 to V8.1.5 and preferences are no longer available - it crashes. Screen shot following. Please - any suggestions? (filedata/fetch?id=112802&d=1733324970) ​


          i guess you have some customization that needs fixing
          Rabii
          Web Dev

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