Problems logging in on mobile device

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  • Kharg
    commented on 's reply
    esforim yes, it happened to me many times

  • esforim
    commented on 's reply
    Odd that this idea popup, I'm guessing due to experience. Could be true!

  • Kharg
    replied
    Hi, it happens because you are probably trying to login using http://, make sure that you are loading your crm using https://

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  • esforim
    replied
    Very odd, try with another person phone/computer/laptop? Hard to tell, I doubt looking at the logs help since all it most likely say is "auth error" or something similar.

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  • emittermeier
    commented on 's reply
    HI, I have tried different browsers, updated, no luck

  • emittermeier
    commented on 's reply
    Thanks for the quick reply, I have tried, but still not working.

  • peterberlin
    replied
    Hello

    can you use another browser or update safari,​

    Leave a comment:


  • esforim
    replied
    Haven't ever heard of this problem yet. Try create new user with extremely easy username and pass and try again.

    Try copy/paste username & password just in case your iPhone and MAC using some other special language or coding?

    Leave a comment:


  • emittermeier
    started a topic Problems logging in on mobile device

    Problems logging in on mobile device

    Hi all, I've got a problem logging into the arm when using my iPhone, I keep getting the error message that the username/password is wrong, not possible though, same one I use on my MAC. Does anyone know what the issue might be?
    Thanks
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