Apply tax to product

[rabii]

i see that would not work i guess because the created products are just migrated from another field on a different entity. therefore the tax wouldn't apply, i think it might work if you use a script formula to loop through the products and created related ones. as far as i know the script formula will trigger changes on UI level. try that and see if it will work.

[yberges]

sorry not sure to understand it ...
you mean create a formula to update texe rate record ?

[rabii]

i mean instead of creating the products using the UI field try to use the Script Formula on flowchart and create the products using row code.

[rabii]

i would love to help but i have no idea how your flowchart / workflow works.

[yberges]

ok thanks for your patience i will try to find

[rabii]

don't get me wrong i am happy to help i just need further details and need to see all the flowchart + workflow to figure out how to help. if you can't solve it let me know we can schedule a call and you should share your screen to understand better and offer help.

[yberges]

rabii thanks for help, i didn't want to disturb you too much ! i realy appreciate your help

[rabii]

no i am happy to help anytime, that is the purpose of the forum is to offer support to each other as a one community. please let me know if have not found a solution so i could help find one.

[yberges]

as i understand the taxe isn't apply because sale of order and invoice are create via portal i try to create workflow on save or update, taxe rate is good tax amount isn't automaticly calculate ...
is it possible to create a formula to write tax amount directly inside field ?

[yberges]

hello y try to continu ....
i try to force update tax amount in flowchart but that doesn't work i don't understand why ...
taxe amount still 0
... grrr

[yberges]

i redo test .. trying more action in my flowchart .... but nothing more
if i create my entity in crm, in sale of order taxe is calculate


if i create my entity via portal, in sale of order tax isn't calculate

that is incredible not ?

[rabii]

so when a portal user create a sales of order it doesn't not calculate the tax amount correct? or do you mean when you create a sales of order through workflow/bpmn ?

[yberges]

i create an entity "inscription" and bpmn to create "sale of order" and "invoice" via this entity
i allow user to create "inscription" via a portal
=> if i create entity in backend all is good my bpmn create "sale of order" and "invoice" with good taxe value (20%) and taxe amount have good value (first screen in previous post)
=> if my user create entity in portal my bpmn create "sale of order" and "invoice" with good taxe value (20%) BUT taxe amount aren't calculte still 0 (second screen)
that realy a big headhach ....

[rabii]

It seems that this is some sort of issue with portal user permission so i would suggest that you open a support ticket with the developers so they can investigate and fix if there is any bug.

[yuri]

Quote created via portal with TAX.

[yuri]

Try disabling workflows and bpm to be sure that it's not caused by them.

Please, we ask avoid using phrases like "big issue" (https://forum.espocrm.com/forum/bug-...o-report-a-bug, https://github.com/espocrm/espocrm/b...TING.md#issues). As our working environment is already hectic enough.

[yberges]

hello i use espo 7.0.10 i can't update it ...
that is realy strange .... i can send access for some help
regards