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IMPORTANT! Read before posting. How to report a bug

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  • IMPORTANT! Read before posting. How to report a bug

    What to provide in the bug report:
    1. Often it's helpful to know if there are any errors logged:
      1. in EspoCRM log in data/logs directory;
      2. in server's error log;
      3. in browser console (F12 key).
    2. Provide steps for reproducing the issue explicitly.
    3. Provide the EspoCRM version number. If your version is not the latest, it can be that the bug is already fixed.
    4. Provide PHP and MySQL version numbers.
    If you are not sure whether the issue is a bug, please create the topic NOT in the Bug Reports category.

    Additional info:
    • Troubleshooting article may be helpful.
    • If your problem is emails not being received, notifications/reminders not being sent, workfows not processed, for a start, make sure that cron is configured and running.
    • If you use a not up-to-date EspoCRM version, consider upgrading. The bug might have already been fixed.
    • Bug reports that are not clear and don't have steps to reproduce are likely to be ignored or deleted.
    • Requests for help posted in the Bug Reposts category will be deleted.
    • Only issues related to the EspoCRM application and official extensions should be posted in the Bug Reports sections. Issues related to the documentation or site should not be posted here.
    Last edited by yuri; 12-04-2022, 03:17 PM.
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