Problem importing csv file

[lukasz412]

Hey,
I'm having trouble importing a csv file with an Account list. The file has over 14,000 records, and after import, approximately 1,000 records appear in espocrm. The loading is interrupted by the "bad server response" message. My espocrm version is 7.2.4.

[shalmaxb]

anything in the log file?

[lukasz412]

do you mean server logs or espocrm logs?

[shalmaxb]

log file from espoCRM

[lukasz412]

[2023-01-13 14:10:00] ERROR: (404) GET /Import/63c15b0278c3a0919/errors; line: 968, file: /home/users/antygen/public_html/anty-crm-new/application/Espo/Core/Record/Service.php [] []
[2023-01-13 14:10:05] ERROR: (404) Record 63c15b0278c3a0919 not found.; DELETE /Import/63c15b0278c3a0919; line: 797, file: /home/users/antygen/public_html/anty-crm-new/application/Espo/Core/Record/Service.php [] []

[yuri]

Do you run import in idle mode?

[lukasz412]

I don't use idle mode

[Vadym]

Hi lukasz412,

Try to import your CSV file with the following settings:

[yuri]

Here's the explanation: https://docs.espocrm.com/administration/import/#step-1

[mariahcarey]

Here's the explanation: https://docs.espocrm.com/administration/import/#step-1-mapquest

thanks @yuri