Error 500 sending email

[lifecrane]

this happened to me, many times.. it was driving me nuts.. in hostinger, I had to get business email account.. is fairly a good deal..not expensive.. without, i was entering the correct smtp and info, but it just didn't work.. i didn't try google, it was too complicated for my brain power.

[Rohit Chauhan]

Hi,

I set up SMTP for administration and am confident about the code and server configuration. However, when I send a test email, I encounter the following errors:

• Error 500: Email sending error
• Sometimes, Error 0

How can I resolve this issue?

[Vercetti147]

Hello.

Maybe this (its for gmail. Error 500: Invalid Credentials):

https://support.google.com/accounts/answer/185833

This solution worked for me.

[lvlotus]

and when i used my email smtp, send a test email, it shows "error 500: Could not read from smtp.***"

[lvlotus]

I don't think yuri like being ping for these type of question.

Anyway, have you tried without SSL/TLS? (no encryption).

Does it work?

Can you try to a well-known domain, like hotmail, live, gmail, etc?

Can you received email? And only STMP (outgoing/sending) having issue?

I did a quick check there is a few free server you can use to test your config:

https://www.wpoven.com/tools/free-smtp-server-for-testing

https://www.gmass.co/smtp-test

me too, and I test free STMP, it shows sent success,but the email can't recieve the test email.

[zekin]

Following this.

I have same problem, I keep getting "Error 500: Unknown error." when doing "Send Test Email".

I am seeing this in error:
ERROR: Email sending error: cannot connect to host; error = stream_socket_client(): Unable to connect to ssl://smtp.gmail.com:465 (Unknown error) (errno = 0 ) [] []
WARNING: Email sending:Unknown error.; 0 [] []

tried different smtp server, still the same

[yberges]

hello
1 i try with with gmail + pro accompt + gandi account
2 without auth that doesn't works
3 i install same CRM in my wamp => email are sended without any change
4 i ask to gandi support they reply this
"the CRM does not want to send the emails because your web hosting does not have a DNS/hostname record
this is why you need to contact the CRM devs to find out how to overcome this limitation
it's not an SMTP problem
it's the configuration of the CRM that does not take into account the way our web hosting infrastructure is made"

[esforim]

I don't think yuri like being ping for these type of question.

Anyway, have you tried without SSL/TLS? (no encryption).

Does it work?

Can you try to a well-known domain, like hotmail, live, gmail, etc?

Can you received email? And only STMP (outgoing/sending) having issue?

I did a quick check there is a few free server you can use to test your config:

https://www.wpoven.com/tools/free-smtp-server-for-testing

https://www.gmass.co/smtp-test

[yberges]

the reply of gandi
"the CRM does not want to send the emails because your web hosting does not have a DNS/hostname record
this is why you need to contact the CRM devs to find out how to overcome this limitation
it's not an SMTP problem
it's the configuration of the CRM that does not take into account the way our web hosting infrastructure is made"
some idea esforim yuri ?
regards

[yberges]

ahhh ...
i install it on other server (not gandi) and its works with gandi smtp ... any idea ?

[yberges]

ahhh in 7.0.8 i didn't have smtp auth mechanism field ... need to update it
very thanks for testing !!!

[Jakub Grufik]

yberges for me it is working fine tried to send test email with the information you provided and it is working, I will send you screen in the message

[Jakub Grufik]

its working there lazovic, thanks a lot

[macistda]

hello
i set smtp to administration
i am sure about about code and server (tested on 3 differents SMTP provider)
when i send a test i have Erreur 500: Email sending error.
how i can solve this ?
regards

Tried TLS?

[yberges]

i send you to chat, that ok ?