Error 500 sending email

[lazovic]

Please try to go to Messages > Go to Message Center.

[Jakub Grufik]

hmmmmm

[Jakub Grufik]

I am getting an error when trying to open the message :\

[yberges]

i re send it thanks

[Jakub Grufik]

hello mate, I cannot see the messages you sent me. I see notification but I got error when trying to open the message

[yberges]

Sorry to bump it ... But i am already blocked by this...
thanks for any help I try gmail SMTP, and pro SMTP nothing more
In same serveur i have a joomla CMS and i use same credential for SMTP rules no sending error
Regards

[yberges]

hello thanks for propose
i send you an account Jakub Grufik

[Jakub Grufik]

I would suggest to create some email account for testing purposes for example login: test@yourdomain.com pw: test1234 and provide us important information like SMTP host, port, security etc.(via email if you want it to be more private), so we can test it on our own and we can find out if the problem is connected with your system or you are inserting wrong values somehow.

[yberges]

Espo 7.0.8

[lazovic]

Please tell me what version of EspoCRM are you using?

[yberges]

hello please somebody can help me ?

[yberges]

its an online app gandi server linux

Version PHP	7.4.25	Succès
json	On	Succès
openssl	On	Succès
pdo_mysql	On	Succès
mbstring	On	Succès
zip	On	Succès
gd	On	Succès
iconv	On	Succès
curl	On	Succès
xml	On	Succès
xmlwriter	On	Succès
exif	On	Succès
max_execution_time	180	Succès
max_input_time	60	Échouer (180 est recommandé)
memory_limit	192M	Échouer (256M est recommandé)
post_max_size	128M	Succès
upload_max_filesize	128M	Succès

Version MySQL	8.0.18-9	Succès
Nom d'hôte	localhost	Succès
Nom de la base de données	espocrm01	Succès
Nom d'utilisateur	euro-pharmat01@localhost	Succès

/srv/data/web/vhosts/espo.euro-pharmat.fr/htdocs/data	Enregistrable	Succès
/srv/data/web/vhosts/espo.euro-pharmat.fr/htdocs/application/Espo/Modules	Enregistrable	Succès
/srv/data/web/vhosts/espo.euro-pharmat.fr/htdocs/client/custom	Enregistrable	Succès
/srv/data/web/vhosts/espo.euro-pharmat.fr/htdocs/client/modules	Enregistrable	Succès
/srv/data/web/vhosts/espo.euro-pharmat.fr/htdocs/custom/Espo/Custom	Enregistrable	Succès

[shalmaxb]

provide your configuration please (computer, OS etc.)

[yberges]

hello i have this error

[2022-12-02 12:30:57] ERROR: Email sending error: The input does not match the expected structure for a DNS hostname, The input does not appear to be a valid URI hostname, The input does not appear to be a valid local network name
[2022-12-02 12:30:57] WARNING: Email sending:Email sending error.; 500
​

[victor]

Please send the logs of this error and a full screenshot.