First you need working websockets.
Second you need advanced pack. Try Signal parameter @relate with a workflow / bpm.
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That is quite easy, but a little bit work. Two examples:
1) Design an own entity. Design roles.
2) Reduce access to e.g. cases field by field....
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Here comes the big solution:
I suggest take a look into logfiles /data/log. Maybe you can describe more than just "not working" then.
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I analyzed with version 8.3.6. The new version 8.4.0 was released about 10 minutes later, sorry.
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Layout: Report panels showing up the ID not the name
Not sure that is a expected behavior or a new feature. Layout view and Report Panels showing up the ID not the name of the panel as shown in the past....
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For the tutorial a paid license is required, so that is not a real "shared mailbox". It is generally possible to use a real "shared mailbox"...
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