User Name Authentication - Case Sensitivity

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  • khopper
    Senior Member
    • Sep 2017
    • 329

    User Name Authentication - Case Sensitivity

    I have setup our Instance to use LDAP auth and noticed that the username is CASE SENSITIVE.
    For the most part I usually make all username lowercase, but the users love CAPS lock and mixed.
    Is it possible to make the username non CASE sensitive?
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello
    It depends on your LDAP server settings

    Comment

    • khopper
      Senior Member
      • Sep 2017
      • 329

      #3
      Microsoft Active Directory LDAP usernames are case insensitive, only Passwords are case sensitive.
      Espo is the only platform where it seems to be an issue.

      Comment

      • khopper
        Senior Member
        • Sep 2017
        • 329

        #4
        Just an update, I modified the login.tpl file to include (style="text-transform: lowercase") so even if the user has caps on or presses shift its always entered as lowercase for the login name.

        As:
        <input type="text" style="text-transform: lowercase" name="username" id="field-userName" class="form-control" autocapitalize="off" autocorrect="off" tabindex="1">

        Comment

        • khopper
          Senior Member
          • Sep 2017
          • 329

          #5
          Looks like this was a BUG after all, finally resolved in 5.4.4
          This is very unusual and impossible for users in companies where AD / LDAP usernames often have inconsistent capitalisation.

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