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User Name Authentication - Case Sensitivity

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  • User Name Authentication - Case Sensitivity

    I have setup our Instance to use LDAP auth and noticed that the username is CASE SENSITIVE.
    For the most part I usually make all username lowercase, but the users love CAPS lock and mixed.
    Is it possible to make the username non CASE sensitive?

  • #2
    Hello
    It depends on your LDAP server settings

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    • #3
      Microsoft Active Directory LDAP usernames are case insensitive, only Passwords are case sensitive.
      Espo is the only platform where it seems to be an issue.

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      • #4
        Just an update, I modified the login.tpl file to include (style="text-transform: lowercase") so even if the user has caps on or presses shift its always entered as lowercase for the login name.

        As:
        <input type="text" style="text-transform: lowercase" name="username" id="field-userName" class="form-control" autocapitalize="off" autocorrect="off" tabindex="1">

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        • #5
          Looks like this was a BUG after all, finally resolved in 5.4.4
          This is very unusual and impossible for users in companies where AD / LDAP usernames often have inconsistent capitalisation.

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