Cloud Version: Is there a way to create this report?
Client wants to email Sales Reps that are -not- updating the Stream and don't have a related Task Meeting or Call in the last 5 Days.
When creating a report it seems like Notes Last Updated includes related records, does anyone know if that is correct? I guess practically I need to exclude User=System?
So in other words the Stream on a Lead for instance can be blank but there might be a related Call or Meeting so EspoCRM reports the Notes Last Updated Date as the Call Record Created Date?
I had a Workflow on the related records part however I am finding the System is updating the modified Timestamp - for various Workflow reasons - so I am not able - I think - to trust "Last Updated" if it is including related records that were created or updated
Any ideas how to confirm?
FYI Have the Cloud version
Client wants to email Sales Reps that are -not- updating the Stream and don't have a related Task Meeting or Call in the last 5 Days.
When creating a report it seems like Notes Last Updated includes related records, does anyone know if that is correct? I guess practically I need to exclude User=System?
So in other words the Stream on a Lead for instance can be blank but there might be a related Call or Meeting so EspoCRM reports the Notes Last Updated Date as the Call Record Created Date?
I had a Workflow on the related records part however I am finding the System is updating the modified Timestamp - for various Workflow reasons - so I am not able - I think - to trust "Last Updated" if it is including related records that were created or updated
Any ideas how to confirm?
FYI Have the Cloud version

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