PDF Printing eligibility in entities

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  • nramsay
    Junior Member
    • Jul 2025
    • 11

    #1

    PDF Printing eligibility in entities

    What determines if an entity is PDF printable or not? For instance, we have a PDF template for Opportunities, but we don't get a print to PDF option in the drop down as we do with some of the entities we've added on our own. Is there a switch somewhere I'm missing that determined if an entity can be printed to PDF or not?
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9256

    #2
    The Print to PDF menu item appears for me in the Opportunity. Having at least one template is enough.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • victor
      Active Community Member
      • Aug 2022
      • 990

      #3
      If you have created a template for an entity, but the "Print to PDF" button does not appear, then you have a problem with your browser cache.
      In a normal situation, a simple refresh of the browser page is sufficient.

      Comment


      • emarkay
        emarkay commented
        Editing a comment
        THANK YOU! I've been going crazy trying to figure this out. I probably have 4 hours into this going down all different rabbit holes and this was the fix. So simple. Thanks Victor.
    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9256

      #4
      This is not supposed to be connected to the browser cache. If it is, it should be fixed.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment


      • yuri
        yuri commented
        Editing a comment
        It's supposed to appear after page refresh.
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