Campaign in creating mass mailing, in dynamic email template issue with Placeholders

[james salvan]

In campaign, while creating mass mailing, in email template I am using dynamic email template

Hi {Person.Name},

Body

Best Regards,
{User.name}
{User.title}
{User.emailAddress} | {User.phoneNumber}

I am using group mails and system mail for the campaign MyName@mycompany.com and System@MyCompany.com... as this is assigned to user

in this

Best Regards,
{User.name}
{User.title}
{User.emailAddress} | {User.phoneNumber}

they assgined user name should appear but

Best Regards,
Admin
System@MyCompany.com |

but it needs to be

Best Regards,
MyName
MyName@Company.com | MyTitle

so what might be the problem


can I user the lead or account assigner user email and user name, I got to know we can use Group mails for email in mass mail. but dynamic user in placeholders

Please let me know

[james salvan]

Got something can use {Lead.assignedUserName} {Lead.assignedUser.emailAddress} {Lead.assignedUser.phoneNumber}{Lead.assignedUser. title} or account placeholder according to the Target list I guess

[victor]

james salvan,

If I understand you correctly, you need to use different Email Templates for different Mass Emails that will be used in the same Campaign.

For example, we have Campaign1, which has Mass Email1, Mass Email2 and Mass Email3:
- For Mass Email1, we need to have Email Template1, which will have Placeholders for User entity.
- For Mass Email2, we need to have Email Template2, which will have Placeholders for Contact entity.
- For Mass Email3, we need to have Email Template3, which will have Placeholders for Lead entity.

For each User, Contact and Lead entity, you must have a separate Target List (which will be part of a separate Mass Email).

[james salvan]

Thank you victor, Yes similar. I got it