Campaign in creating mass mailing, in dynamic email template issue with Placeholders

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  • james salvan
    Junior Member
    • Apr 2025
    • 11

    #1

    Campaign in creating mass mailing, in dynamic email template issue with Placeholders

    In campaign, while creating mass mailing, in email template I am using dynamic email template

    HTML Code:
    Hi {Person.Name},
    
    Body
    
    Best Regards,
    {User.name}
    {User.title}
    {User.emailAddress} | {User.phoneNumber}
    I am using group mails and system mail for the campaign MyName@mycompany.com and System@MyCompany.com... as this is assigned to user

    in this
    HTML Code:
    Best Regards,
    {User.name}
    {User.title}
    {User.emailAddress} | {User.phoneNumber}
    they assgined user name should appear but

    HTML Code:
    Best Regards,
    Admin
    System@MyCompany.com |
    but it needs to be

    HTML Code:
    Best Regards,
    MyName
    MyName@Company.com | MyTitle
    so what might be the problem


    can I user the lead or account assigner user email and user name, I got to know we can use Group mails for email in mass mail. but dynamic user in placeholders

    Please let me know
  • james salvan
    Junior Member
    • Apr 2025
    • 11

    #2
    Got something can use {Lead.assignedUserName} {Lead.assignedUser.emailAddress} {Lead.assignedUser.phoneNumber}{Lead.assignedUser. title} or account placeholder according to the Target list I guess

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