When will uploaded docs be removed after removing

[murugappan]

Hi,

We have legal requirements from our clients who want the uploaded documents for a record to be removed from our system. Need information on:

(1) Is the document removed immediately when we click the "X" in the following input:



(2) if not immediately removed, when is it removed and is there any settings for this?

[rabii]

AFAK when the document is removed, then as all data record in the system it is marked as deleted in database (will be removed forever when clean up job is triggered each 3 months - this can be configured). However the physical file is not removed from the upload directory. I could be wrong but this what i know.

[espcrm]

If I remember from Yuri post, all 'orphan' file get deleted and remove.

Of course it just standard delete I think, which is still recovery from data recovery until that part of the Harddrive get overwritten.

Orphan file are not link to any parent or attachment I think, the logic of it you have to probably read the code on the criteria.