Multiple Assigned Users not working as of 8.2?

[esforim]

EDIT & UPDATE: It is a bug. It is fixable, see solution below.

v. 8.2.2

Hi guys,

With Multiple Assigned Users, does this still work?

https://docs.espocrm.com/administration/multiple-assigned-users/

I tried creating it but it doesn't seem to be, I'm guessing it because it auto add the "c" prefix in the name field and this might have ruin this feature? Does anyone know?

Thank, I tried assigning user, but their avatar is not showing so it not working. I log in as another user but it is not working.

I tried to create a new field to remove the "c" this time, so it might work? But nope! It automatic add the "c" and show it exist.

[Vadym]

Hi esforim,

I tested the identical scenario. In my case, everything works as it should on EspoCRM 8.2.2/8.2.4. Try to use other field names.

[esforim]

Hi esforim,

I tested the identical scenario. In my case, everything works as it should on EspoCRM 8.2.2/8.2.4. Try to use other field names.

Hi Vadym,

Can you share some of the working scenario with screenshot or something? I have feeling that you may have not understood.

[esforim]

Just tried on the Demo:




Yeah I think we can confirm it... does not work because of some reason or the "c"
As you can see there is no avatar.



Here is an older version (v8?) without the "c" prefix, AssignedUsers - where I have done this before and it working fine. As you can see it is working (avatar can be shown)!

[esforim]

Hi yuri

I think I found a bug with multipleUsers but I'm uncertain as I could be doing it wrong? Demo version I 'reproduce" seem to shown that it is a bug.

To reproduce:

1. Go to Admin setting > Entity Manager > relationship > Create Relation as per https://docs.espocrm.com/administrat...ssigned-users/
2. Add this field to Layout and try to use it.
3. It certain does link to Users but it doesn't actually function as an Assigned User (no avatar)
4. I'm guessing it due to the "c" prefix for custom field that was added to v8.2

[Kharg]

Just set customPrefixDisabled to true in settings and you will be able to create the field without adding “c”.

I think that a possible fix may be to have this link created automatically for every entity and then the administrator choose wether to use it or not.


also the same thing will probably happen with the “Location” field in the Google Integration, as you have to create that manually as well.

[esforim]

Thank Mini Boss Kharg, I will give this a try!

[esforim]

Reporting back! I can confirm it is now working (at least it showing avatar), will need to test it on other user's account to see if it function as intended.

If anyone want to do this 'hotfix' do what Kharg advised.

Here is an details step:
1. Open File Manager or whatever you use (SSH?)
2. Open where you install EspoCRM
3. Go to file: app/data/config.php
4. Scroll to the very bottom, change customPrefixed to true
5. Create your multipleAssignedUsers
6. Now you can use it. You can go back and disable it or keep it as is setting. I recommend disable incase v8.3+ have conflict.

[Emmker]

Thanks for the help.

Two questions though.

1. Need to use an automation in workflows that checks the team of the assigned users, and automatically adds the default teams of the users to the teams field.
With the Assigned user that was easy: if assignedUser.Teams = testTetam => add TestDeafaultTeam in teams field
But there is no "aasignedUsers.teams as an attribute. Only for the single assignedUser

2. The "Assignment Rule" in workflow actions. does it work with the assignedUsers too or does it assign only to the single user?
And if so, what would be the correct way to auto assign to the correct field, (assignedUsers instead of assignedUser)?