Password recovery option is not showing up.

[dabasystem]

Hi, the link to recover the password is not appearing. It seems like everything is configured correctly but the option is not showing up.

Do you know the reason why it's not appearing?

[shalmaxb]

This is quite strange. First steps you should do:

1. Look if there is anything in the log-file (data -> logs -> the last one)
2. Hit F12 (Browser Tools) and start your app. Look, if there is any error in the console section of the browser tools, that could give a hint. If you dont understand, than post it here.
3. Sometimes on transferring data via FTP from e.g. a localhost to a production site, it may happen, that some files do not get transferred completely. If in your case, you at any time transferred data, compare the transferred size of the respective files with the files from a clean installation.

For the login two files are responsible: client/res/templates/login.tpl and client/src/views/login.js

[Kharg]

Did you set up a system mail address?

[rabii]

Hi, the link to recover the password is not appearing. It seems like everything is configured correctly but the option is not showing up.

Do you know the reason why it's not appearing?

if this is a local instance in your local dev, it won't show. If production then you need to check if any customization is causing this.

[victor]

Kharg is right. The problem is unconfigured Outbound Emails. And rabii also right about local dev.

dabasystem, please configure Administration > Outbound Emails and link with Forgot Password? will appear in the place you specified on the screenshot (on local dev).