Email issues

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  • McUSA
    Junior Member
    • Apr 2024
    • 12

    Email issues

    I've tried everything I can think of and I'm stuck.

    I setup the system outgoing email and also one other personal e-mail account. They both test fine.

    I assigned the personal e-mail to my user account.

    When I go to e-mail and compose, I have two e-mails listed in the FROM field: the system e-mail account and the e-mail address listed in the user account itself (which is not an e-mail account but just the field for the user's personal email). I don't have the email account that I assigned to my user account at all. And I can't send from either the system email (which should work, I would think) or from the user's e-mail (which shouldn't work because it's not actually an email account in the system).

    What am I missing????
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  • McUSA
    Junior Member
    • Apr 2024
    • 12

    #2
    The email fetching doesn't seem to be working at all. Even fetching email is blank. Nothing in the inbox, but the test to the server is fine. I can access my e-mails on multiple other devices. Is there a trick to get e-mail to pull in?

    Comment


    • victor
      victor commented
      Editing a comment
      1. Emails do not appear in "Inbox" folder?
      2. Do the letters appear in the "All" folder?
      3. Do new letters appear in the "All" folder, which, for example, you sent to yourself from a third-party email?
  • esforim
    Active Community Member
    • Jan 2020
    • 2204

    #3
    Is your CRON enable? That how email is retrieve and get sent.

    Comment

    • Vadym
      Super Moderator
      • Jun 2021
      • 345

      #4
      Hi McUSA,

      Perhaps the following thread will be in handy:

      Comment

      • McUSA
        Junior Member
        • Apr 2024
        • 12

        #5
        espcrm - yes, cron correctly enabled

        Comment

        • McUSA
          Junior Member
          • Apr 2024
          • 12

          #6
          Okay, the article and the software were giving different cron commands and paths. Got it figured out. Software command was incorrect.

          Comment

          • yuri
            Member
            • Mar 2014
            • 8440

            #7
            It happens sometimes when there are multiple PHPs in the system and it can't figure out which one is to use. IIRC.
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

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