From - Compose Email

[airbytes]

Hi guys,

Please let me know if there is a chance to have a custom name for the EspoCRM outgoing emails instead of the full name of the username used to send the mail.

I'm asking because we want to have custom names instead of having a First Last name format. We like to have something like "Alex from Airbytes" (it is more catchy for the one who's getting the email)

I tried in Administration > Personal Email Accounts to add a custom name for the particular SMTP email account but it isn't working, and the EspoCRM is taking the logged username First & Last name format.



thanks,
Alex

[rabii]

Have you tried to provide a name on the email account. That should do the job.

[ChrisSka83]

I had already mentioned this once before.
This only works with group mail accounts

https://forum.espocrm.com/forum/general/91527-change-sender-name-from-mail

[rabii]

You can customise this if you want to use the name on the personal email account if one provided. You have to add code to do this, this is not upgrade safe (if you want upgrade safe you will need to use binding).

Add the code below in the method getSmtpParams() under Application\Espo\Core\Mail\Account\PersonalAccount \Account.php before the code line ( $handlerClassName = $this->entity->getSmtpHandlerClassName(); )

if ($this->entity->get('name')) {
    $smtpParams = $smtpParams->withFromName($this->entity->get('name'));
}​ 

As mentioned this is not upgrade safe, if you want an upgrade safe you need to use binding.