It would be great to have the option to define a fixed From email address per entity.
This way we can force outgoing emails to always use a certain From email address. If no fixed email address is specified, the users Personal Email adress should be used.
For example:
Case -> support@domain.com
Invoice -> finance@domain.com
Sales Order -> order@domain.com
Quote -> sales@domain.com
all other entities -> personal email address
Currently we have implemented this in /client/lib/espo-main.js with some additional code but this is not upgrade-proof.
This way we can force outgoing emails to always use a certain From email address. If no fixed email address is specified, the users Personal Email adress should be used.
For example:
Case -> support@domain.com
Invoice -> finance@domain.com
Sales Order -> order@domain.com
Quote -> sales@domain.com
all other entities -> personal email address
Currently we have implemented this in /client/lib/espo-main.js with some additional code but this is not upgrade-proof.

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