Infinite loading when clicking at "create new user"

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • yuri
    Member
    • Mar 2014
    • 8440

    #16
    Have you tried another browser?
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • cpicanco
      Member
      • Sep 2019
      • 60

      #17
      Yes. I tried Google Chrome (as you can see at the picture) and Firefox.

      Comment

      • yuri
        Member
        • Mar 2014
        • 8440

        #18
        Did you try clearing cache ?
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • cpicanco
          Member
          • Sep 2019
          • 60

          #19
          Yes, I tried clearing the cache.

          Comment

          • cpicanco
            Member
            • Sep 2019
            • 60

            #20
            Also, I tried rebuilding the backend.

            Comment

            • cpicanco
              Member
              • Sep 2019
              • 60

              #21

              May this bug be related to the .htacess? After the upgrade, I need to manually setup th e php version of the folder to 7.1
              Code:
               
               <ifModule mod_headers.c>   Header always set Access-Control-Allow-Methods "POST, GET, PUT, PATCH, DELETE" </ifModule>  DirectoryIndex index.php index.html  <IfModule mod_rewrite.c>   RewriteEngine On    # PROTECTED DIRECTORIES   RewriteCond %{REQUEST_FILENAME} -d   RewriteRule ^/?(api|client)/ - [F]    RewriteRule ^/?data/ - [F]   RewriteRule ^/?application/ - [F]   RewriteRule ^/?custom/ - [F]   RewriteRule ^/?vendor/ - [F]   RewriteRule ^/?client/?$ - [F]   #END PROTECTED DIRECTORIES    RewriteRule .* - [E=HTTP_ESPO_CGI_AUTH:%{HTTP:Authorization}]    RewriteRule reset/?$ reset.html [QSA,L] </IfModule> # Use PHP71 as default AddHandler application/x-httpd-php71 .php <IfModule mod_suphp.c>     suPHP_ConfigPath /opt/php71/lib </IfModule>

              Comment

              • cpicanco
                Member
                • Sep 2019
                • 60

                #22
                In fact, I think the problem is this 409 conflict thing... Please guys, shed some light on this.

                Comment

                • cpicanco
                  Member
                  • Sep 2019
                  • 60

                  #23
                  Hi, anything new about that?

                  Comment

                  • cpicanco
                    Member
                    • Sep 2019
                    • 60

                    #24
                    Hi guys, I have installed a brand new EspoCRM, have upgraded it to the latest version using the CLI and I keep getting this annoying error. Also, I have tested on different machines.

                    You can test it for yourself:


                    login: admin
                    password: espocrm
                    Last edited by cpicanco; 12-19-2019, 05:42 PM.

                    Comment

                    • Maximus
                      Senior Member
                      • Nov 2018
                      • 2731

                      #25
                      Hello,
                      I have just created a new 'test' user w/o problem. Check it please http://app.imaginetc.com.br/#User/vi...c872b2c138abd1.

                      Comment

                      • cpicanco
                        Member
                        • Sep 2019
                        • 60

                        #26
                        Oh my gosh! How could it be possible!! What am I missing here??

                        Comment

                        • cpicanco
                          Member
                          • Sep 2019
                          • 60

                          #27
                          How did you create this new user Maximus?

                          Comment

                          • Maximus
                            Senior Member
                            • Nov 2018
                            • 2731

                            #28
                            Well, I think this issue is linked to the browser cache stucking. Go to your web browser advanced settings and clear a cache. After, try to create a new record.
                            Note that Ctrl + F5 to clear cache will not help.

                            Comment

                            • cpicanco
                              Member
                              • Sep 2019
                              • 60

                              #29
                              Hi Maximus, just want to give you some follow up on this. I have a work around for this bug: connected the computer to a different network, pressed F5 and then returned to my original network. It seems IP related at a first sight, but I really don't have a clue about what might be this bug. Also, clearing the cache using the advanced tools of the browser did not work.
                              Last edited by cpicanco; 01-02-2020, 01:22 PM.

                              Comment

                              • Maximus
                                Senior Member
                                • Nov 2018
                                • 2731

                                #30
                                Hello again,
                                Not a long time ago we encountered a similar issue. Clearing the web browser cache didn't help. It was weird as the file was exist. We upgraded a web browser cache by manually opening the 'problem' file in the web browser.
                                Please try to do it as we did. Please open this link http://app.imaginetc.com.br/client/s...lds/contact.js. After, press F5 and try to create a new user again. If it won't work then clear the web browser cache with the advanced settings again. Try different combinations.

                                Comment

                                Working...