Infinite loading when clicking at "create new user"

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  • cpicanco
    Member
    • Sep 2019
    • 60

    Infinite loading when clicking at "create new user"

    What may be causing a infinite loading? I have clicked at the "create new user" and the page will not load...
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    Click F12 in your browser to view console. There can be errors.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • cpicanco
      Member
      • Sep 2019
      • 60

      #3
      I am guessing that it may be related to:


      Error: Could not load file 'client/src/views/user/fields/contact.js?r=1574950160'


      I am not sure what does it mean.

      Comment

      • cpicanco
        Member
        • Sep 2019
        • 60

        #4
        Also, when I click at "contact" field in the entity manager-> user I am receiving an Error 409.

        Comment

        • cpicanco
          Member
          • Sep 2019
          • 60

          #5
          Any recommendations to solve this will be much appreciated. I am usable to create new users.

          Comment

          • yuri
            Member
            • Mar 2014
            • 8440

            #6
            I suppose you have some ad blocking extension.
            If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • cpicanco
              Member
              • Sep 2019
              • 60

              #7
              No, I have not.

              Comment

              • cpicanco
                Member
                • Sep 2019
                • 60

                #8
                It happens regardless of the browser.

                Comment

                • cpicanco
                  Member
                  • Sep 2019
                  • 60

                  #9
                  Also, I am not seeing any many-to-one relationship between "contact" and "user" in the administrator panel->entity manager->user. However, I am not allowed to create such relationshipas it says it already exists (it shows "contact1" so I am guessing that "contact" already exists).

                  Comment

                  • cpicanco
                    Member
                    • Sep 2019
                    • 60

                    #10
                    Also, I can see that there are some "contact" folders inside the .backup. So this bug may be related to the last upgrade I have made from 5.6x to 5.7.7.

                    Comment

                    • cpicanco
                      Member
                      • Sep 2019
                      • 60

                      #11
                      Please help me. I really need to create new users.

                      Comment

                      • cpicanco
                        Member
                        • Sep 2019
                        • 60

                        #12
                        Hi, I would like to create the follownig relationship manually??? (as I said previously, the app says it already exists, but I am receiving a 409 error when clicking in the corresponding field).

                        Comment

                        • yuri
                          Member
                          • Mar 2014
                          • 8440

                          #13
                          Check whether that file exists. If no, you can recover it from the last version package.

                          Did you have any problems during upgrade?
                          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                          Comment

                          • cpicanco
                            Member
                            • Sep 2019
                            • 60

                            #14
                            Did you have any problems during upgrade?
                            Yes. The process was interrupted. But completed successfully in the second trial.

                            If no, you can recover it from the last version package.
                            How? Where can I found the file corresponding to:

                            Comment

                            • cpicanco
                              Member
                              • Sep 2019
                              • 60

                              #15
                              I have found the following file inside:

                              cda.imaginetc.com.br/client/src/views/user/fields
                              Code:
                              [h=1]contact.js [SIZE=14px] [/SIZE][/h] 
                              
                               /************************************************************************  * This file is part of EspoCRM.  *  * EspoCRM - Open Source CRM application.  * Copyright (C) 2014-2019 Yuri Kuznetsov, Taras Machyshyn, Oleksiy Avramenko  * Website: https://www.espocrm.com  *  * EspoCRM is free software: you can redistribute it and/or modify  * it under the terms of the GNU General Public License as published by  * the Free Software Foundation, either version 3 of the License, or  * (at your option) any later version.  *  * EspoCRM is distributed in the hope that it will be useful,  * but WITHOUT ANY WARRANTY; without even the implied warranty of  * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the  * GNU General Public License for more details.  *  * You should have received a copy of the GNU General Public License  * along with EspoCRM. If not, see http://www.gnu.org/licenses/.  *  * The interactive user interfaces in modified source and object code versions  * of this program must display Appropriate Legal Notices, as required under  * Section 5 of the GNU General Public License version 3.  *  * In accordance with Section 7(b) of the GNU General Public License version 3,  * these Appropriate Legal Notices must retain the display of the "EspoCRM" word.  ************************************************************************/  Espo.define('views/user/fields/contact', 'views/fields/link', function (Dep) {      return Dep.extend({          select: function (model) {             Dep.prototype.select.call(this, model);              var attributes = {};              if (model.get('accountId')) {                 var names = {};                 names[model.get('accountId')] = model.get('accountName');                 attributes.accountsIds = [model.get('accountId')],                 attributes.accountsNames = names;              }              attributes.firstName = model.get('firstName');             attributes.lastName = model.get('lastName');             attributes.salutationName = model.get('salutationName');              attributes.emailAddress = model.get('emailAddress');             attributes.emailAddressData = model.get('emailAddressData');              attributes.phoneNumber = model.get('phoneNumber');             attributes.phoneNumberData = model.get('phoneNumberData');              if (this.model.isNew() && !this.model.get('userName') && attributes.emailAddress) {                 attributes.userName = attributes.emailAddress;             }              this.model.set(attributes);         }      });  });

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