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Email: After clicking the minimize icon, the SEND button gets disabled.

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  • Email: After clicking the minimize icon, the SEND button gets disabled.



    Steps to reproduce

    1. Login epso
    2. Open Any Case
    3. Open email at case and click REPLY
    4. Write any reply message in mail
    5. Click the minimize button at the top right of the compose popup.
    6. After click the minimize send button is also disabled.

    Attaching the screenshot as well for reference.

  • #2
    What EspoCRM version?

    Comment


    • #3
      It's latest version "8.4.0"

      Comment


      • #4
        I cannot reproduce.

        I know there was a similar issue in 8.3.

        Comment


        • #5
          Any error in the browser console? We ask for such things in bug report rules.

          Comment


          • #6
            Below is the error in console.

            espo-main.js:12764 Uncaught TypeError: Cannot read properties of null (reading 'val')
            at i.fetch (espo-main.js:12764:35)
            at i.fetch (espo-extra.js:21226:26)
            at i.fetchToModel (espo-main.js:8216:27)
            at a.saveDraft (espo-extra.js:20265:21)
            at a.actionSaveDraft (espo-main.js:65327:23)
            at a.beforeCollapse (espo-main.js:65362:14)
            at a.collapse (espo-main.js:17157:12)
            at click [data-action="collapseModal"] (espo-main.js:16533:14)
            at HTMLDivElement.dispatch (jquery.js:5136:27)
            at f.handle (jquery.js:4940:28)
            fetch @ espo-main.js:12764
            fetch @ espo-extra.js:21226
            fetchToModel @ espo-main.js:8216
            saveDraft @ espo-extra.js:20265
            actionSaveDraft @ espo-main.js:65327
            beforeCollapse @ espo-main.js:65362
            collapse @ espo-main.js:17157
            click [data-action="collapseModal"] @ espo-main.js:16533
            dispatch @ jquery.js:5136
            f.handle @ jquery.js:4940​
            Last edited by abhilash.kumar.niit; 09-13-2024, 06:08 AM.

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            • #7
              Maybe somebody could help. I still could not reproduce. The exact place where and why code fails would be helpful to know.

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              • #8
                Can't reproduce on 8.4.0 either.
                abhilash.kumar.niit Maybe you still have 8.3.6?​

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