Email: After clicking the minimize icon, the SEND button gets disabled.

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  • abhilash.kumar.niit
    Member
    • Sep 2024
    • 30

    Email: After clicking the minimize icon, the SEND button gets disabled.



    Steps to reproduce

    1. Login epso
    2. Open Any Case
    3. Open email at case and click REPLY
    4. Write any reply message in mail
    5. Click the minimize button at the top right of the compose popup.
    6. After click the minimize send button is also disabled.

    Attaching the screenshot as well for reference.
  • yuri
    Member
    • Mar 2014
    • 8438

    #2
    What EspoCRM version?
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • abhilash.kumar.niit
      Member
      • Sep 2024
      • 30

      #3
      It's latest version "8.4.0"

      Comment

      • yuri
        Member
        • Mar 2014
        • 8438

        #4
        I cannot reproduce.

        I know there was a similar issue in 8.3.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8438

          #5
          Any error in the browser console? We ask for such things in bug report rules.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • abhilash.kumar.niit
            Member
            • Sep 2024
            • 30

            #6
            Below is the error in console.

            espo-main.js:12764 Uncaught TypeError: Cannot read properties of null (reading 'val')
            at i.fetch (espo-main.js:12764:35)
            at i.fetch (espo-extra.js:21226:26)
            at i.fetchToModel (espo-main.js:8216:27)
            at a.saveDraft (espo-extra.js:20265:21)
            at a.actionSaveDraft (espo-main.js:65327:23)
            at a.beforeCollapse (espo-main.js:65362:14)
            at a.collapse (espo-main.js:17157:12)
            at click [data-action="collapseModal"] (espo-main.js:16533:14)
            at HTMLDivElement.dispatch (jquery.js:5136:27)
            at f.handle (jquery.js:4940:28)
            fetch @ espo-main.js:12764
            fetch @ espo-extra.js:21226
            fetchToModel @ espo-main.js:8216
            saveDraft @ espo-extra.js:20265
            actionSaveDraft @ espo-main.js:65327
            beforeCollapse @ espo-main.js:65362
            collapse @ espo-main.js:17157
            click [data-action="collapseModal"] @ espo-main.js:16533
            dispatch @ jquery.js:5136
            f.handle @ jquery.js:4940​
            Last edited by abhilash.kumar.niit; 09-13-2024, 06:08 AM.

            Comment

            • yuri
              Member
              • Mar 2014
              • 8438

              #7
              Maybe somebody could help. I still could not reproduce. The exact place where and why code fails would be helpful to know.
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

              Comment

              • victor
                Active Community Member
                • Aug 2022
                • 727

                #8
                Can't reproduce on 8.4.0 either.
                abhilash.kumar.niit Maybe you still have 8.3.6?​

                Comment

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