Error upgrading from 7.2.7 to 7.3.4 - 500 (Internal Server Error)

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  • khopper
    Senior Member
    • Sep 2017
    • 329

    Error upgrading from 7.2.7 to 7.3.4 - 500 (Internal Server Error)

    I have been attempting to upgrade from version 7.2.7 to 7.3.4 but keep getting errors.
    I upgraded from php 7.4 to 8.2 before attempting since it is required by 7.3.x all the modules look good too.
    I run the upgrade command from the CLI as SUDO from with in the ESPOCRM directory "php command.php upgrade"
    I get error 500 and can not even attempt to log in, page will not even load for me.
    Attached is the error log from the browser console: crm.ostftl.com-1691346484266.log
    I have tried clearing cache, rebuilding, and even logging in from another device.
    Any help or ideas would be appriciated.
    Attached Files
  • Kharg
    Senior Member
    • Jun 2021
    • 410

    #2
    Hi,

    Can you provide the logs in data/logs?

    I think the issue is php 8.2 maybe try with php 8.1? Or upgrade further to Espo 7.5.5

    Comment


    • khopper
      khopper commented
      Editing a comment
      1. Can not jump straight to 7.5.5 from 7.2.7 - have to go in order.
      2. I just tried an upgrade with php 8.1 and got the same issue.
      3. After digging around more, I discovered I had a lingering "Voip" folder and files from an Extension that I thought that I had removed a long while ago. Found in the apache logs.
      4. After deleting the "Voip" folder and its contents I am now running at version 7.3.4
      5. Seems to be working just fine with php8.2 also now.
      6. I now have to continue the upgrade path!

    • esforim
      esforim commented
      Editing a comment
      Godspeed khopper
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