Users do not see attachments in the Stream (updating to 7.5.1)

[alexisc]

Version 7.5.1
PHP 8.0.29
MySQL 5.7.42-46

After updating to 7.5.1. Users do not have access to attachments in the "Stream". Error 404 access denied. In new messages and in the history.

[victor]

alexisc

That is, Users can go to the record, see that there is some kind of attachment in the Stream of this record, but when they click on it, they get a 404 error?
- Did you try to grant the necessary permissions again: https://docs.espocrm.com/administrat.../#permissions?
- Have you tried Hard Rebuild: https://docs.espocrm.com/administrat...#hard-rebuild?

[alexisc]

Thank you for your attention to my problem!

1. I checked the necessary permissions - everything is ok
2. Hard Rebuild - did not, I do not think that this will solve the problem. Everything worked before the update.
Users don't have access to the files only if I post a "to all internal users" message.
If "to particular user(s)" is set, everything works.

[rabii]

that is weird i have just tried it and it works. try to log in as user and check from their session what happens.

[alexisc]

that is weird i have just tried it and it works. try to log in as user and check from their session what happens.

already checked, I agree it's strange, I can't understand how it works, on the user's side
"403 Forbidden" - No access to attachment

[rabii]

try another file type of pdf to see if issue is with type (also check what are the file extensions allowed for the attachments field on the note entity.

[alexisc]

try another file type of pdf to see if issue is with type (also check what are the file extensions allowed for the attachments field on the note entity.

1. pdf - doesn't work

[rabii]

Do you have any custom code / function for the note entity ? i have tried it again on a new instance and everything works fine, this could be caused by some custom code you have on your instance.

[alexisc]

no, just this
custom/Espo/Custom/Resources/metadata/entityDefs/Note.json

{
    "fields": {
        "attachments": {
            "sourceList": [
                "Document"
            ],
            "maxFileSize": 5,
            "accept": [
                "image/*",
                "audio/*",
                "video/*",
                ".zip",
                ".pdf",
                ".odt",
                ".ods",
                ".odp",
                ".docx",
                ".xlsx",
                ".pptx",
                ".doc",
                ".xls",
                ".ppt",
                ".rtf",
                ".csv",
                ".md",
                ".txt"
            ]
        }
    },
    "links": {
        "attachments": {
            "type": "hasChildren",
            "entity": "Attachment",
            "foreign": "parent",
            "layoutRelationshipsDisabled": true,
            "relationName": "attachments",
            "disabled": true
        }
    }
}​ 

[rabii]

looks normal, do you have anything in the log ? check the log and see what message it displays there

[alexisc]

looks normal, do you have anything in the log ? check the log and see what message it displays there

on the user's side in the browser log:

GET CRM/?entryPoint=image&id=648ad525101cbf510 403 Forbidden
Failed to load content for CRM/client/lib/original/jquery.js (Error HTTP. Status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE.).

[alexisc]

log error (previously none)

WARNING: (403) GET /CRM/; line: 69, file: /home/today/i.today/www/CRM/application/Espo/EntryPoints/Download.php

[rabii]

have a look at the Download.php and compare it with current stable version.

[alexisc]

thanks for the help

compared, the files are completely identical,
but I see a syntax error,
Syntax error, unexpected T_PROTECTED, expected error, or T_VARIABLE
this means that the PHP version is incompatible, I have version 8.0.29 and there should be no problems

[lazovic]

This issue will be fixed in EspoCRM v7.5.2: https://github.com/espocrm/espocrm/issues/2770.

[alexisc]

after the update everything works as it should, thanks!