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  • API Error: EspoCRM API is unavailable.

    Good morning,

    Thank you for paying attention to me...

    Already I have to read you that I have read everything about it on the solutions but nothing works...

    I have this thing installed and nothing happens!

    "API Error: EspoCRM API is unavailable."

    I am hosted at IONOS in outsourcing (it is not me who manages the server).

    Then when installing version 7.3.3 there was no . htaccess under /api/v1/ so I created it...

    But there after hours for having sought I do not advance.

    Do you have an idea to help me...

    Thanks in advance !!!!​

  • #2
    Anyone to help me?


    Comment


    • #3
      Hello!
      Without knowing details you can review emillod vidoe on API and see if you are missing any steps: https://www.youtube.com/watch?v=j6NZ41Uj7R8
      This is a sticky (top post) in the Developer Help forum Emillod Espo Video collection

      Is the option missing or the API you set up not working?
      What is your goal and what data are you bringing into Espo?
      Can you post some screen shots?

      Comment


      • #4
        Is this a fresh install?
        What version of PHP are you running?
        Could you attach any logs?
        What errors can you see in the console of the browser? Is it a 500 error?

        Comment


        • Bking
          Bking commented
          Editing a comment
          Voir ci-dessous merci

      • #5
        Hello,

        See error message in screenshot. (recurring error apparently in the forums)

        I am in PHP 8.1​

        I have reviewed everything that is said in the forums and nothing​...
        Attached Files

        Comment


        • #6
          First time I see that error, base on my limited knowledge it look like your PHP version is lacking ability being the :mod rewrite module/extension. Secondly the control ability to make change in the htacess file.

          Comment


          • #7
            Originally posted by Bking View Post
            I am hosted at IONOS in outsourcing (it is not me who manages the server).

            Then when installing version 7.3.3 there was no . htaccess under /api/v1/ so I created it...
            Are you sure that the installation was done with Apache and not with nginx?

            Comment


            • #8
              Originally posted by MaxDau View Post

              Are you sure that the installation was done with Apache and not with nginx?
              Originally posted by MaxDau View Post

              Are you sure that the installation was done with Apache and not with nginx?
              thank you for your reply

              Indeed I asked ionos and I am under nginx !

              But I also asked ionos something else

              On installation you see: max_input_time -1 Fail (180 is recommended)
              memory_limit -1 Fail (256M is recommended)

              I fixed but I couldn't read my phpinfo.php. Also they asked me to rename the .htaccess.

              What I did and there I was able to read the phpinfo.php and it tells me

              max_input_time 180
              memory_limit = 256m

              But on installation, rechecking again, we see:

              max_input_time -1 Fail (180 is recommended)
              memory_limit -1 Fail (256M is recommended)

              Also by deduction I tell myself that there is surely a problem with the .htaccess? NO ?

              By given my English. Thanks for your help...​
              Last edited by Bking; 02-16-2023, 08:13 PM.

              Comment


              • #9
                Hi, I have exactly the same error and I am not able to install EspoCRM in my IONOS webspace. Did you find a solution how to install it? thanks, Alexander

                Comment

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