Bad server response popup after upgrade

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  • WhiteHat
    Junior Member
    • Jun 2021
    • 10

    Bad server response popup after upgrade

    Hi guys,

    I've upgraded PHP to 8.1.14 and upgraded EspoCRM to latest version as well. After the upgrade we're receiving this top popup message "Bad server response" (attached pic), even after running clear_cache and rebuild.

    The logs doesn't show anything wrong to me and the an Inspect on the browser show what's on the attached pic as well.

    Any help is appreciated! Thanks.

    Nuno


  • victor
    Active Community Member
    • Aug 2022
    • 727

    #2
    WhiteHat,

    Have you tried writing the
    Code:
    php rebuild.php
    command in the terminal after the upgrade?

    If so, then:
    Try resetting the permissions: https://docs.espocrm.com/administrat...n/#permissions and make rebuild again.

    If so, then:
    Please tell me what versions you have now: EspoCRM, MySQL and PHP? Also send the PHP logs and server logs.
    Last edited by victor; 01-26-2023, 07:51 AM.

    Comment

    • WhiteHat
      Junior Member
      • Jun 2021
      • 10

      #3
      Hi Victor,

      I've followed your steps (have done it before actually) but the message didn't disappear.

      PHP Version 8.1.14
      mysql Ver 8.0.32
      EspoCRM Version 7.3.2

      ​I'll send you the log files via PM.

      Thanks


      Comment

      • WhiteHat
        Junior Member
        • Jun 2021
        • 10

        #4

        We're getting these on our EspoCRM logs:

        ==> espo-2023-01-26.log <==
        [2023-01-26 10:06:47] DEBUG: BPM: processTriggeredSignals [] []
        [2023-01-26 10:06:56] DEBUG: API (404) Action GET 'popupNotifications' does not exist in controller 'Activities'.; GET
        /Activities/action/popupNotifications; Route pattern: /{controller}/action/{action}; Route params: Array ( [controller] => Activities [action] => popupNotifications ) [] []
        [2023-01-26 10:06:56] ERROR: (404) Action GET 'popupNotifications' does not exist in controller 'Activities'.; GET /Activities/action/popupNotifications; line: 83, file: /var/www/html/espocrm/application/Espo/Core/Api/ActionProcessor.php
        [] []
        [2023-01-26 10:07:01] INFO: JobManager: Skip job processing. Too frequent execution. [] []
        [2023-01-26 10:07:01] DEBUG: BPM: processPendingFlows [] []
        [2023-01-26 10:07:01] DEBUG: BPM: processTriggeredSignals [] []
        [2023-01-26 10:07:13] DEBUG: API (404) Action GET 'popupNotifications' does not exist in controller 'Activities'.; GET
        /Activities/action/popupNotifications; Route pattern: /{controller}/action/{action}; Route params: Array ( [controller] => Activities [action] => popupNotifications ) [] []
        [2023-01-26 10:07:13] ERROR: (404) Action GET 'popupNotifications' does not exist in controller 'Activities'.; GET /Activities/action/popupNotifications; line: 83, file: /var/www/html/espocrm/application/Espo/Core/Api/ActionProcessor.php
        [] []
        [2023-01-26 10:07:16] DEBUG: BPM: processPendingFlows [] []
        [2023-01-26 10:07:16] DEBUG: BPM: processTriggeredSignals [] []

        I haven't send you PHP/Apache2 logs yet as this might be related to the issue we're getting.

        Comment

        • victor
          Active Community Member
          • Aug 2022
          • 727

          #5
          WhiteHat,

          Please go to Administration -> Auth Tokens and delete all active Auth Tokens.

          Comment

          • WhiteHat
            Junior Member
            • Jun 2021
            • 10

            #6
            Hi Victor. Did that, auth tokens have been removed but the popup persists.

            Comment

            • victor
              Active Community Member
              • Aug 2022
              • 727

              #7
              Originally posted by WhiteHat
              I haven't send you PHP/Apache2 logs yet as this might be related to the issue we're getting.
              In this case, we expect Server and PHP logs from you.

              Comment

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