Problem with Starface VOIP after Update
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Made the last update to 7.3.3 but the Starface Voip Integration still does not work
Same error message as above.
Connection to the starface server is working, but when I test the connection in the voip settings -> no connection could be established.
I read the changelog of update 7.3.3 and no mention of starface bug fix
lazovic: did you mean an update for the crm or an update for the voip add on ?Last edited by Sebastian; 02-25-2023, 10:47 AM.Leave a comment:
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Quick Update,
I did the latest Starface Update to Version 7.3.1.3 but unfortunately the problem did not go awayLeave a comment:
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Hi Sebastian,
We will investigate this issue and inform you as soon as possible.Leave a comment:
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Unfortunately we still haven't found the cause for the problem.
Has anyone a suggestion how to fix this ???Leave a comment:
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Hello Sebastian, we have the same problem. If you have a solution let us know. Thanks!Leave a comment:
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Problem with Starface VOIP after Update
Hello,
I made an update of our starface server to the latest version 7.3.0.10 and after that the connection espo-starface was broken.
I then updated espo and the voip add on to the latest versions, but the problem did not go away.
When I go to "Administration - Integration - Voip Starface" and test the connection, it says connection succesfull established.
When I check the Voip Settings of my user, I get an error that the connection could not be established.
When I make an outbound call I receive the following error massage:
Fehler 500
de.vertico.com.xmlrpc.XmlRpcException : No processor found for the identifier ucp.v22.requests.connection.keepAlive
I have no idea what the problem is, can someone please help me with this.
Thanks in advance.
Greetings Sebastian
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