Problem with Starface VOIP after Update

[Sebastian]

Hello,

I made an update of our starface server to the latest version 7.3.0.10 and after that the connection espo-starface was broken.
I then updated espo and the voip add on to the latest versions, but the problem did not go away.

When I go to "Administration - Integration - Voip Starface" and test the connection, it says connection succesfull established.
When I check the Voip Settings of my user, I get an error that the connection could not be established.

When I make an outbound call I receive the following error massage:
Fehler 500
de.vertico.com.xmlrpc.XmlRpcException : No processor found for the identifier ucp.v22.requests.connection.keepAlive

I have no idea what the problem is, can someone please help me with this.

Thanks in advance.

Greetings Sebastian

[vps]

Hello Sebastian, we have the same problem. If you have a solution let us know. Thanks!

[Sebastian]

Unfortunately we still haven't found the cause for the problem.
Has anyone a suggestion how to fix this ???

[Vadym]

Hi Sebastian,

We will investigate this issue and inform you as soon as possible.

[Sebastian]

Quick Update,
I did the latest Starface Update to Version 7.3.1.3 but unfortunately the problem did not go away

[lazovic]

Hi Sebastien,

At the moment, a new version is being prepared, in which all issues will be fixed. Please stay tuned for updates.

Sincerely

[Sebastian]

Hi,
these are great news. Thanks for the heads up

[Sebastian]

Made the last update to 7.3.3 but the Starface Voip Integration still does not work
Same error message as above.
Connection to the starface server is working, but when I test the connection in the voip settings -> no connection could be established.

I read the changelog of update 7.3.3 and no mention of starface bug fix
lazovic: did you mean an update for the crm or an update for the voip add on ?

[tarasm]

This problem is fixed in the v1.22.0 VoIP Integration extension