No database installation

[MaxMax]

Hello,

i get the message "An unexpected error occurred" when checking the connection.

I swear all the data is entered correctly.

PLEASE HELP

[Vadym]

Hi MaxMax

Please provide a screenshot to investigate this issue in more detail.
What server, PHP version, database do you use?
What EspoCRM version do you trying to install?

[MaxMax]

Server: Plesk Obsidian v18.0.43_build1800220414.18 os_Ubuntu 18.04
PHP-Version: 7.4.30, PHP run as dedicated FPM-Anwendung (nginx)
Database Server Type: MySQL / MariaDB / Percona
Database Server Version: 10.1.48
EspoCRM Version: 7.1.8

[shalmaxb]

what about the log file in folder data/logs?

[MaxMax]

what about the log file in folder data/logs?

There is no log file there

[shalmaxb]

that is strange. I guess there is some problem on your server configuration. As far as I know nginx also has a log file.

[AgentT]

MaxMax I think you will have to add the port after localhost in the hostname section, something like localhost:3364, that's the default MySQL port, yours might be different.

[MaxMax]

I changed the application for PHP to FPM application (nginx) and it works.
But now I have the problem that any kind of change or update appears with the "Error 403: Access denied".

HELP

[AgentT]

You will need to set correct permissions for the logged in user.

Check the roles and teams of the user under the profile.

[MaxMax]

Even if I want to make a change under "Roles/Administration / Administración", i have no access.
But I am the administrator!

[AgentT]

Make sure you have setup your sever configs correctly.

https://docs.espocrm.com/administration/server-configuration/#permissions