After initial installation, an "auth error" comes up

[Anwender41]

Hello,
first of all, I am new here and a German student, so please forgive me some mistakes

To my problem:
I have a Windows Server 2012 R2 and on it XAMPP installed. The system requirements must actually fit so far.
The installation also works fine, but as soon as I could then access the CRM, is a "auth error" (see Appendix).
I did not enter any data in the login field, because I do not even see this.

What I have done wrong??
I'm grateful for any help!

Thank you in advance for your help!

Greetings
Robert

[tanya]

Hello
Check espocrm log (data/logs) and pressF12 button. Possible something will clear up

[Anwender41]

Hello, thanks for your answer!

Check espocrm log (data/logs)

in the folder \data\ is only one folder named "cache" and two files ".data" and "config.php".
This does not change after a new installation!

Greetings
Robert

[tanya]

What about browser log? (F12)

[Anwender41]

Thanks!
but how can I change that ??

[tanya]

Could you share parameters of your server?
Do you use FastCGI? https://github.com/espocrm/documenta...ly-for-fastcgi

https://github.com/espocrm/documentation/blob/master/docs/administration/installation.md

which one step you see the last?

[Nishan Perera]

this is working. we need to use fastCGI module in apache config. after adding

"<IfModule mod_fcgid.c>
FcgidPassHeader Authorization
FcgidPassHeader Proxy-Authorization
FcgidPassHeader HTTP_AUTHORIZATION
</IfModule>"

Installation working fine.

Thanks for your support.

[Anwender41]

Thank you for your answer!

which parameters do you need?
As I said, Windows Server 2012 R2 + XAMPP (default installation)

In any case, I do not consciously use FastCGI and according to "phpinfo ()" no fcgi-module is loaded.

In the documentary I come to the last step. As soon as I click on "Go to EspoCRM", the "auth-error" comes ...

[tanya]

php version
mysql version
data/config.php check
'isInstalled' ,
'siteUrl',
is siteUrl the same as on first screenshot

[Anwender41]

Sorry for the many questions, but I'm still pretty new to PHP.

php version
- PHP 7.1.9
- extensions: mysqli; curl; mbstring

mysql version
- libmysql - mysqlnd 5.0.12-dev - 20150407
- Server-Version: 10.1.26-MariaDB - mariadb.org binary distribution

data/config.php check
- I have not changed anything manual about these files
I also like to upload the files here, which one do you need exactly?
The from XAMP or from the EspoCRM folder?

'isInstalled' ,
- Do you mean on the server?
Here is not special on it:
=> eM Cleint, Immunet, Notepad ++, VMWare Tools, WinRAR and XAMPP

'siteUrl',
- "w2k12" (this is the Servername)

is siteUrl the same as on first screenshot
- yes! => http://w2k12/crm/

Apache Version is 2.4.27


Thank you for helping me!

[captainx]

Hi,

I installed EspoCrm on my cpanel with php 7.1 created a database on mysql. the whole installation process went fine.

After installing I was asked to log in first time, so I try to log in and get error: wrong username/password but the details are correct I even looked up in the php admin if the user was created and the user was there with admin privileges.

Any idea what is wrong? or where I could start to look to fix the problem?

Thanks

[tanya]

Hello
I have never heard about such problem before. Maybe you input the wrong password while installation.
data/config.php
if you delete/rename this file, you will be able to reinstall EspoCRM. Do it again, please

[sravimishra]

After initial installation, an "auth error" comes up kindly help

[msandoval]

Hello, I am using appserv and I have created the task scheduled in Windows Server 2008, after the installation "auth error" appears. I need your help please

[Nishan Perera]

Hello, same error comes up after installation. Please help.