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  • After initial installation, an "auth error" comes up

    Hello,
    first of all, I am new here and a German student, so please forgive me some mistakes

    To my problem:
    I have a Windows Server 2012 R2 and on it XAMPP installed. The system requirements must actually fit so far.
    The installation also works fine, but as soon as I could then access the CRM, is a "auth error" (see Appendix).
    I did not enter any data in the login field, because I do not even see this.

    What I have done wrong??
    I'm grateful for any help!

    Thank you in advance for your help!

    Greetings
    Robert

  • Nishan Perera
    commented on 's reply
    this is working. we need to use fastCGI module in apache config. after adding

    "<IfModule mod_fcgid.c>
    FcgidPassHeader Authorization
    FcgidPassHeader Proxy-Authorization
    FcgidPassHeader HTTP_AUTHORIZATION
    </IfModule>"

    Installation working fine.

    Thanks for your support.

  • Nishan Perera
    replied
    Hello, same error comes up after installation. Please help.

    Leave a comment:


  • msandoval
    replied
    Hello, I am using appserv and I have created the task scheduled in Windows Server 2008, after the installation "auth error" appears. I need your help please

    Leave a comment:


  • sravimishra
    replied
    After initial installation, an "auth error" comes up kindly help


    Leave a comment:


  • tanya
    replied
    Hello
    I have never heard about such problem before. Maybe you input the wrong password while installation.
    data/config.php
    if you delete/rename this file, you will be able to reinstall EspoCRM. Do it again, please

    Leave a comment:


  • captainx
    replied
    Hi,

    I installed EspoCrm on my cpanel with php 7.1 created a database on mysql. the whole installation process went fine.

    After installing I was asked to log in first time, so I try to log in and get error: wrong username/password but the details are correct I even looked up in the php admin if the user was created and the user was there with admin privileges.

    Any idea what is wrong? or where I could start to look to fix the problem?

    Thanks

    Leave a comment:


  • Anwender41
    replied
    Sorry for the many questions, but I'm still pretty new to PHP.

    php version
    - PHP 7.1.9
    - extensions: mysqli; curl; mbstring

    mysql version
    - libmysql - mysqlnd 5.0.12-dev - 20150407
    - Server-Version: 10.1.26-MariaDB - mariadb.org binary distribution

    data/config.php check
    - I have not changed anything manual about these files
    I also like to upload the files here, which one do you need exactly?
    The from XAMP or from the EspoCRM folder?

    'isInstalled' ,
    - Do you mean on the server?
    Here is not special on it:
    => eM Cleint, Immunet, Notepad ++, VMWare Tools, WinRAR and XAMPP

    'siteUrl',
    - "w2k12" (this is the Servername)

    is siteUrl the same as on first screenshot
    - yes! => http://w2k12/crm/

    Apache Version is 2.4.27


    Thank you for helping me!

    Leave a comment:


  • tanya
    replied
    php version
    mysql version
    data/config.php check
    'isInstalled' ,
    'siteUrl',
    is siteUrl the same as on first screenshot

    Leave a comment:


  • Anwender41
    replied
    Thank you for your answer!

    which parameters do you need?
    As I said, Windows Server 2012 R2 + XAMPP (default installation)

    In any case, I do not consciously use FastCGI and according to "phpinfo ()" no fcgi-module is loaded.

    In the documentary I come to the last step. As soon as I click on "Go to EspoCRM", the "auth-error" comes ...

    Leave a comment:


  • tanya
    replied
    Could you share parameters of your server?
    Do you use FastCGI? https://github.com/espocrm/documenta...ly-for-fastcgi
    https://github.com/espocrm/documenta...nstallation.md
    which one step you see the last?

    Leave a comment:


  • Anwender41
    replied
    Thanks!
    but how can I change that ??
    There are 2 files that seem to be inaccessible, but they are not available ...

    Leave a comment:


  • tanya
    replied
    What about browser log? (F12)

    Leave a comment:


  • Anwender41
    replied
    Hello, thanks for your answer!

    Originally posted by tanya View Post
    Check espocrm log (data/logs)
    in the folder \data\ is only one folder named "cache" and two files ".data" and "config.php".
    This does not change after a new installation!

    Greetings
    Robert

    Leave a comment:


  • tanya
    replied
    Hello
    Check espocrm log (data/logs) and pressF12 button. Possible something will clear up

    Leave a comment:

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