api/v1/Email/action/sendTestEmail does not exist

[bockforce]

Hello everyone,

EspoCRM seems to be a nice tool that I decided to use. Installation actually seemed to be fine. But when I tried to setup my outgoing email account I receive the error "500 Could not connect to socket" when I sent a test mail.

Sending a test email seems to trigger a POST request to mycrm/api/v1/Email/action/sendTestEmail. But this folder doesn't exist on my server.

Does anyone know where the problem is and can provide a solution.

Thanks
Martin

[yuri]

Hi

It's not a bug.

[yuri]

Your server can't connect to SMTP server.

[dafnie]

Maybe you could send some screen dumps?

[yuri]

I don't know where is the problem. Maybe your server/provider blocks something. Maybe SMTP server blocks your requests (for example Google Mail does it by default, need to disable in Google Settings).

[SpeedBullet]

I seem to have the same problem. I wanted to send a test mail but it gave me a error 500 could not open socket.

I tried to connect to an external SMTP server, via SSL port 465 with username/password combo.

Espo.ERROR: Display Error: Could not open socket, Code: 500 URL: /api/v1/Email/action/sendTestEmail [] []

Also, a directory listing shows nothing.

$> ls api/v1/
index.php  portal-access/  web.config

But that seems to be an expected return? I have lots of other programs that successfully send mail over smtp. How to debug this?

[yuri]

Check if sockets enabled in your php.

[SpeedBullet]

Check if sockets enabled in your php.

Thanks this is working now! Is there a way to preserve the mail you composed in case an error occurs? At this moment, it works like this:

compose mail > click send > sending... > error > input screen is already gone so mail is lost.

What I would like to see:

compose mail > click send > sending... > error > input screen still there with mail intact so that we can copy it or save it somehow and retry later.

[yuri]

I believe a lost email can be found if you select All filter in list view.

[rodrigocoelho]

Check if sockets enabled in your php.

The same problem here.

Sockets enabled.

Any other idea?