Error 500 when trying to Upgrade from 8.4.2 to 9.0.0 / 9.0.1 / 9.0.2

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  • Iphahla
    Junior Member
    • Jun 2024
    • 4

    Error 500 when trying to Upgrade from 8.4.2 to 9.0.0 / 9.0.1 / 9.0.2

    Tried to upgrade to Versions 9 (all of them). I keep getting the same error 500 every time. I am not a coder and I don't have CLI (also don't know how it works).

    * Update: I am also unable to download any attachments after the attempted Upgrade.
    * Update: Font on 8.4.2 also now affected by the attempted upgrade. as per attached photo

    After The attempted upgrade, the system automatically keeps disabling the Cache / Cron and puts me in Maintenance mode.

    What are my options to rectify this? I use Sales Pack, and upgraded to version 2.6.3 without any issues.

    Any assistance will be appreciated, as this is our core system at work and it needs to function 100%
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    Last edited by Iphahla; Today, 07:49 AM.
  • Kharg
    Senior Member
    • Jun 2021
    • 439

    #2
    What extensions are installed in your instance?

    did you get any other errors apart from the 500 one? Like a more specific one? Can you check/upload the latest logs from espocrm/data/logs ?

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