Upgrading from 8.4.2 to 9.0.0

[Paulina]

Hello,

After upgrading the CRM, I see the following message in the log:

[2025-01-24 12:37:39] ERROR: Upgrade Error:

No further explanation is provided. How can I identify the issue preventing the CRM from upgrading?
On the server, I noticed that the PHP version is 7.4.33. Could this be causing the problem?

[victor]

Hello,

After upgrading the CRM, I see the following message in the log:

No further explanation is provided. How can I identify the issue preventing the CRM from upgrading?
On the server, I noticed that the PHP version is 7.4.33. Could this be causing the problem?

PHP version 8.2 is minimum for EspoCRM 9.0.0.
And yes, PHP version is the main problem. PHP 7.4 droped from EspoCRM 7.3.0 (more than 2 years ago).

[Paulina]

PHP version 8.2 is minimum for EspoCRM 9.0.0.
And yes, PHP version is the main problem. PHP 7.4 droped from EspoCRM 7.3.0 (more than 2 years ago).

but in System Requirements i see 8.2.23

[victor]

Via CLI the command "php -v" returns what result?

[Paulina]

php -v shows 7.4.33

[victor]

it means you have incorrectly updated php on your server