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Note/Assingment emails missing while normal emails ok

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  • Note/Assingment emails missing while normal emails ok

    Hey guys, need your hint

    This is for the first time across 10+ installs, outbound email setup ok, test email sends ok, any normal emails ok, jobs are executing fine, crontab is ok, however, when posting a note (or upon assignment) system doesn't sends an email, any ideas?

    Setup log level to DEBUG, nothing special

    Thanks

  • #2
    Make sure you set up the Outbound Emails​ on Administration because crm will use it to send the system emails
    CEO of Eblasoft
    EspoCRM Expert since 2014
    Full Stack Web Developer since 2008
    Creator of Numerous Successful Extensions & Projects​

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    • #3
      Originally posted by Russ View Post
      Hey guys, need your hint

      This is for the first time across 10+ installs, outbound email setup ok, test email sends ok, any normal emails ok, jobs are executing fine, crontab is ok, however, when posting a note (or upon assignment) system doesn't sends an email, any ideas?

      Setup log level to DEBUG, nothing special

      Thanks
      make sure you properly configured the notifications under Administration > Notifications
      Rabii
      Web Dev

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      • #4
        Thanks guys, I did, however, still not working

        Manual works, only task assignments/stream mentions are not, please check screenshots, maybe I am missing something


        Again, thanks rabii, eymen-elkum




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        • #5
          There is a short delay. If you read the notification in the app, it won't be sent to you. Maybe this is the case?

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          • #6
            >If you read the notification in the app, it won't be sent to you. Maybe this is the case?
            Thanks, I created a new user, logged in incognito, left a comment to my main user, no email

            I saw +1 under the bell icon, however, no email

            Thanks

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