Note/Assingment emails missing while normal emails ok

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  • Russ
    Senior Member
    • Feb 2022
    • 423

    Note/Assingment emails missing while normal emails ok

    Hey guys, need your hint

    This is for the first time across 10+ installs, outbound email setup ok, test email sends ok, any normal emails ok, jobs are executing fine, crontab is ok, however, when posting a note (or upon assignment) system doesn't sends an email, any ideas?

    Setup log level to DEBUG, nothing special

    Thanks
  • eymen-elkum
    Active Community Member
    • Nov 2014
    • 472

    #2
    Make sure you set up the Outbound Emails​ on Administration because crm will use it to send the system emails
    CEO of Eblasoft
    EspoCRM Expert since 2014
    Full Stack Web Developer since 2008
    Creator of Numerous Successful Extensions & Projects​

    Comment

    • rabii
      Active Community Member
      • Jun 2016
      • 1250

      #3
      Originally posted by Russ
      Hey guys, need your hint

      This is for the first time across 10+ installs, outbound email setup ok, test email sends ok, any normal emails ok, jobs are executing fine, crontab is ok, however, when posting a note (or upon assignment) system doesn't sends an email, any ideas?

      Setup log level to DEBUG, nothing special

      Thanks
      make sure you properly configured the notifications under Administration > Notifications
      Rabii
      Web Dev

      Comment

      • Russ
        Senior Member
        • Feb 2022
        • 423

        #4
        Thanks guys, I did, however, still not working

        Manual works, only task assignments/stream mentions are not, please check screenshots, maybe I am missing something


        Again, thanks rabii, eymen-elkum




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        • yuri
          Member
          • Mar 2014
          • 8440

          #5
          There is a short delay. If you read the notification in the app, it won't be sent to you. Maybe this is the case?
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • Russ
            Senior Member
            • Feb 2022
            • 423

            #6
            >If you read the notification in the app, it won't be sent to you. Maybe this is the case?
            Thanks, I created a new user, logged in incognito, left a comment to my main user, no email

            I saw +1 under the bell icon, however, no email

            Thanks

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