Note/Assingment emails missing while normal emails ok

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  • Russ
    Senior Member
    • Feb 2022
    • 513

    #1

    Note/Assingment emails missing while normal emails ok

    Hey guys, need your hint

    This is for the first time across 10+ installs, outbound email setup ok, test email sends ok, any normal emails ok, jobs are executing fine, crontab is ok, however, when posting a note (or upon assignment) system doesn't sends an email, any ideas?

    Setup log level to DEBUG, nothing special

    Thanks
  • eymen-elkum
    Active Community Member
    • Nov 2014
    • 479

    #2
    Make sure you set up the Outbound Emails​ on Administration because crm will use it to send the system emails
    CEO of Eblasoft
    EspoCRM Expert since 2014
    Full Stack Web Developer since 2008
    Creator of Numerous Successful Extensions & Projects​

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    • rabii
      Active Community Member
      • Jun 2016
      • 1370

      #3
      Originally posted by Russ
      Hey guys, need your hint

      This is for the first time across 10+ installs, outbound email setup ok, test email sends ok, any normal emails ok, jobs are executing fine, crontab is ok, however, when posting a note (or upon assignment) system doesn't sends an email, any ideas?

      Setup log level to DEBUG, nothing special

      Thanks
      make sure you properly configured the notifications under Administration > Notifications
      Rabii
      EspoCRM & Web Dev

      🔗 See what I’ve built for EspoCRM

      Comment

      • Russ
        Senior Member
        • Feb 2022
        • 513

        #4
        Thanks guys, I did, however, still not working

        Manual works, only task assignments/stream mentions are not, please check screenshots, maybe I am missing something


        Again, thanks rabii, eymen-elkum




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        • yuri
          EspoCRM product developer
          • Mar 2014
          • 9618

          #5
          There is a short delay. If you read the notification in the app, it won't be sent to you. Maybe this is the case?

          Comment

          • Russ
            Senior Member
            • Feb 2022
            • 513

            #6
            >If you read the notification in the app, it won't be sent to you. Maybe this is the case?
            Thanks, I created a new user, logged in incognito, left a comment to my main user, no email

            I saw +1 under the bell icon, however, no email

            Thanks

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