Block incoming phone calls?

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  • Russ
    replied
    We don't have a PBX, we are using twilio, they are saying this should be done through the API, at the same time, they have their own way to block the calls, however, if I select it, I literally have to disable 'EspoCRM' app (Twiml).
    https://support.twilio.com/hc/en-us/...ber-Block-List

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  • esforim
    commented on 's reply
    I guess the follow question Russ would have is: How to link up block, "Invalid" phone status would be what he doing at the moment?

  • Kharg
    replied
    You should do this from your PBX, not from Espo.

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  • Russ
    started a topic Block incoming phone calls?

    Block incoming phone calls?

    Hi, is it possible to block a specific contact (phone number) to make calls to our agents?

    Thanks
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