Announcement

Collapse
No announcement yet.

Block incoming phone calls?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Block incoming phone calls?

    Hi, is it possible to block a specific contact (phone number) to make calls to our agents?

    Thanks

  • #2
    You should do this from your PBX, not from Espo.

    Comment


    • esforim
      esforim commented
      Editing a comment
      I guess the follow question Russ would have is: How to link up block, "Invalid" phone status would be what he doing at the moment?

  • #3
    We don't have a PBX, we are using twilio, they are saying this should be done through the API, at the same time, they have their own way to block the calls, however, if I select it, I literally have to disable 'EspoCRM' app (Twiml).

    Comment

    Working...
    X