Importing data from CSV file does not work

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  • fjmenendez
    Junior Member
    • Jul 2022
    • 6

    Importing data from CSV file does not work

    Hello everyone,

    I am trying to import contacts from a CSV file.

    The result does not give an error, but neither does any of the contacts matter.
    I have prepared several CSVs from excel, libreoffice, google spreedshet...
    I have even used the impor-file.csv file generated by EsporCRM and the same thing always happens, it does not give any errors or import the contacts.

    Can anybody help me?​
  • victor
    Active Community Member
    • Aug 2022
    • 727

    #2
    fjmenendez,

    Please send an example of your import file for analysis.

    Most likely:
    - Name is not specified in the import file - the record is not imported.
    - There is an empty line in the import file - then nothing is imported after it.​​
    Last edited by victor; 08-30-2023, 02:10 PM.

    Comment

    • fjmenendez
      Junior Member
      • Jul 2022
      • 6

      #3
      I had to change the extension from csv to pdf to allow me to upload the file.

      Since what I want to import are contacts, I have deleted the data and left an example.

      Thank you so much.​
      Attached Files

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      • victor
        Active Community Member
        • Aug 2022
        • 727

        #4
        I imported your file twice without problems, only in some cells (I didn't know which fields to assign them to) I left -Skip-
        Attached Files

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        • fjmenendez
          Junior Member
          • Jul 2022
          • 6

          #5
          Could it be due to the configuration of the entity fields?

          Comment

          • fjmenendez
            Junior Member
            • Jul 2022
            • 6

            #6
            I finally ruled out importing some data and it worked perfectly. Then through a massive update, I added the data that I did not get from the CSV file and solved the problem. Thaks so much for the orientation.

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