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  • Problem with the view list of a custom entity type person

    Hello,

    "normally" I use the field "name" as 1. column in my view list.
    With a formula I have created a content for field "name" here: name = string\concatenate(anrede, ‘ ‘ , titel, ‘ ‘, lastName, ‘ ‘, firstName);
    I checked the content via a DB-Manager - it's ok.
    In Layouts I declaired the field "name" as 1. column.
    In administration - settings - local settings in the box format of name for persons I can't chose "name" only variants of first_name and last_name and also not let it empty.
    So in my view list of persons it shows the set of local-settings from settings - it seems, that the field "name" was (output)-overwritten by the definition of local-settings.
    Is this a bug or by design? Why? Has to do with the following workflows that depends on this setting? Has to do with: email, contact and meetings are separate entitiest ... and their workflows?
    How can I change this? (OK - I could design a new entity with type "base", or I can create a new field which I can use for 1. column ...)

    Christoph

  • #2
    screenshot available ?

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    • #3
      1st screenshot shows administration - settings - local settings
      2nd screenshot shows declaration of list in entity-manager, Layouts, List
      3rd screenshot shows scren output of list personen
      4st screenshot shows SQL-output of field "name"
      You can see, that the screen-output of the list personen ist NOT the content of the field "name" in the database - it's the output of "last_name first_name" of the declaration in administration - settings - local settings
      That's not consistent at this place ... but may be there is a reason why not ...
      That was my (main) question.

      For my use I do the following:
      - create a text-field person
      - change function in formula from name = ... to person = string\concatenate(anrede, ' ', titel, ' ', lastName, ' ', firstName);
      - change declaration of list for 1st column from name to person
      ... but I didn't know the consequences of possible workflows ... if there are some.

      Christoph

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      • #4
        Originally posted by ctheuring View Post
        Hello,

        "normally" I use the field "name" as 1. column in my view list.
        With a formula I have created a content for field "name" here: name = string\concatenate(anrede, ‘ ‘ , titel, ‘ ‘, lastName, ‘ ‘, firstName);
        I checked the content via a DB-Manager - it's ok.
        In Layouts I declaired the field "name" as 1. column.
        In administration - settings - local settings in the box format of name for persons I can't chose "name" only variants of first_name and last_name and also not let it empty.
        So in my view list of persons it shows the set of local-settings from settings - it seems, that the field "name" was (output)-overwritten by the definition of local-settings.
        Is this a bug or by design? Why? Has to do with the following workflows that depends on this setting? Has to do with: email, contact and meetings are separate entitiest ... and their workflows?
        How can I change this? (OK - I could design a new entity with type "base", or I can create a new field which I can use for 1. column ...)

        Christoph
        Hey,

        Person entity has already name set as a full name (same as contacts - leads) why do you have to add formula ? the field name is type of personName which means it will give you the desired behavior by default why do you need to change its behavior.
        Rabii
        Web Dev

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        • #5
          Hello Rabii,

          because the default is not usefull for me.
          I have more than 100.000 persons in my database from different countries.
          From firstName you can't look at the gender (i.E. Maria is a male name in Italy) - so I need the salutation.
          For i.e. Austria it is more than unkindly not to use the degree - so I need the degree ... because I want to sell him something (remember it's an CRM-program)
          enough reasons?
          ... and it's not an explanation, why the progam-mask on screen shows other than in the database (with SQL).

          Christoph
          P.S.
          here https://forum.espocrm.com/forum/inte...de-translation I described some differences of english and german CRM (sorry, in german)
          Last edited by ctheuring; 08-21-2023, 02:46 PM.

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          • #6
            Then maybe you should try and use a afterSave Hook, because formula is based on beforeSave and if i am not mistaken the personName is generated after save.
            Rabii
            Web Dev

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