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Issue Encountered During File Backup for Espo CRM Instance Upgrade

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  • Issue Encountered During File Backup for Espo CRM Instance Upgrade

    Hello Developer,
    I hope this message finds you well. I am currently using Espo CRM version 7.3.4 and I am interested in upgrading my instance to the latest version of Espo CRM.
    In my preparation for this upgrade, I have been attempting to back up my instance. I have successfully backed up the database. However, I have encountered an issue while attempting to back up the files located under the "public_html" directory using the command:

    tar -xzf "files.tar.gz" -C /var/www/html

    When I input this command in the command line interface (CLI), the process begins to generate the files, but at some point, an error message appears stating: "file changed as we read it."

    Unfortunately, this issue prevents me from completing the backup process for the file directory. I am unsure about how to proceed and would greatly appreciate your guidance on how to resolve this error. My ultimate goal is to successfully create a comprehensive backup that will allow me to proceed with the instance update.

    Thank you in advance for your assistance and expertise.

    Best regards,
    Yubraj Kafle

  • #2
    maybe enable Maintenance Mode first?


    • #3
      Hi yubrajkafle,

      Please try to back up your instance with a script:


      • #4
        Vadym Thanks . problem solved.